Win a Family Cruise with Digicel FAQ's

Gifting MORE than Ever Before this Christmas with up to $50k in prizes

Start Date: November 17, 2023
End Date: January 12, 2024

1. What is the Digicel “Win a Family” Promotion?
   As part of our Christmas campaign, the Digicel Christmas “Family” Promotion (the “Promotion”) prepaid subscribers who activate 7 and 30 day Prime Ultra Bundles as well as postpaid subscribers who pay their bill in full and on time, will be entered into Weekly Raffles and our Grand Draw Raffle of an International Family Cruise for four (4).
   
   
2. When does the Promotion start and end? 
   The Promotion starts on November 17, 2022, and ends on January 12 2024.
   
   
3. Who is eligible to participate in the Promotion? 
   The following persons are eligible to participate in the Promotion:
   1. Digicel GSM (Mobile) prepaid customers; and
   2. Digicel GSM (Mobile postpaid customers.
   3. Digicel + Customers.
      
      
4. What activities qualify me to participate in the “Pick & Win” Promotion? 
   Complete one of the activities below (“Qualified Activities) to participate in the Promotion:
   
   Prepaid subscribers:  
   Activate one of the following plans:
   7 Day Prime Ultra Bundle
   30 Day Prime Ultra Bundle
   
   Postpaid subscribers: 
   Pay your bill on time and in full.

Digicel + subscribers: 
Pay your bill on time and in full.

5. What kind of prizes can I win?
   Participants can win the following prizes:
   
   
   1. Weekly Draw
      Winners in the weekly draw can win any of the following prizes:
      1. Iphone 15
      2. Smart Tv
      3. Apple products (Watches, ipod)
      4. Grocery Vouchers
      5. Hardware Vouchers
      6. Ham or Turkey
      7. Gift Certificates from promotional partnering businesses.

1. Grand Draw Raffle
   Grand Draw Raffle winners will have a chance to WIN a 7 day Cruise for 4 persons. This includes:
   1. Airline tickets to Miami.
   2. Transportation to and from airport
   3. Hotel accommodation
   4. Transportation to and from cruise port
   5. All-inclusive Cruise
   6. $2000 USD spending money
      
      
2. How do I redeem my prize?
   1. Weekly Raffle and Grand Draw Raffle
      
      
3. How Many Times Can I Win? 
   Weekly & Grand Draw Raffle
   Participants can only win once during the entire Promotional Period.
   
   
4. Will There Be A Grand Prize Draw? 
   Yes, the Grand Draw day is January 12th , 2023.
   
   
5. Will There Be A Weekly Prize Draw?
   Yes, the Weekly Draw Day is done every Friday until the end of the promotion.
   
   
6. Who Do I Contact If I Have Queries Or Complaints About The Promotion?
   For assistance with queries or complaints, please contact: 

• SupportTeam@digicelgroup.com 
• Visit anyDigicel Retail Store
• Chat with Ruby in the MyDigicel App

Dial 100 from a Digicel mobile phone