Win a Family Cruise with Digicel

Gifting MORE than Ever Before this Christmas with up to $50k in prizes

Start Date: November 17, 2023
End Date: January 12, 2024

“WIN A FAMILY CRUISE” PROMOTION

Terms and Conditions

1. What is the “WIN A FAMILY CRUISE” Promotion about?
   Digicel is offering its mobile customers (both Prepaid and Postpaid) and Digicel+ customers a chance to win weekly prizes and a grand prize of a Family Cruise, subject to these terms and conditions, during the period from 12:00a.m. on 17th November, 2023 to 11:59p.m. on 12th January, 2024 (“Promotional Period”).
2. How can customers enter this Promotion?
   The following are the methods by which Customers can enter this Promotion during the Promotional Period:
   1. As a Digicel Prepaid mobile customer: Purchase a 3 or 7 Day Prime Ultra Bundle
   2. As a Digicel Postpaid mobile customer: Sign up for any Postpaid Prime Plan or Pay bill in full and on time.
   3. As a Digicel+ Customer: Sign up for a Digicel+ plan or pay bill in full and on time.
      
      
3. What is the grand prize to be won and the draw date for the promotion?

4. Are there any specific condition attached to receiving the International Cruise Grand Prize?
   Yes, the winner along with 3 persons of their choice, must be able to travel to the United States of America on March 31^st 2024 and return to Antigua on April 7^th The winner along with the 3 persons of their choice must possess a valid United States Visa or able to enter the United States between March 29^th  2024 and April 7^th 2024.
   
   
5. What are the weekly prizes to be won for the Promotion?
   Winners in the weekly draw can win any of the following prizes:
   1. Iphone 15
   2. Smart Tv
   3. Apple products (Watches, ipod)
   4. Grocery Vouchers
   5. Hardware Vouchers
   6. Ham or Turkey
   7. Gift Certificates from promotional partnering businesses.
      
      
6. What are the weekly draw dates for the Promotion?
   Table below outlines the dates of the weekly prizes. Please note, once a customer has not won a weekly prize, their entries will be included in any other subsequent weekly draws.

7. How will winners be notified?
   After a winner is randomly chosen for each of the weekly prizes or a grand prize, Digicel will place a call to that customer’s number. Digicel will make only three (3) attempts to call the selected number.  If no one answers that call, another winner will be randomly selected.  A winner shall be deemed the person identified (by the person answering the call) as the owner of the Digicel account.  The winner will also be announced on Digicel’s Facebook and Instagram page.
   
   
8. How may times can a Customer enter for a weekly draw?
   There is no limit to the number of times a Customer can enter for a weekly draw. Once they have not won a weekly prize, their entries will be included in any other subsequent weekly draws for this Promotion.
   
   
9. How Many times can customer enter during the Promotional Period for the chance to win the Grand Prize?
   There is no limit to the number of times a customer can enter during the Promotional Period for a chance to win the Grand Prize.
   
   
10. Can a weekly winner choose which prize they will receive?
    A customer will not be able to choose the weekly prize they are awarded.
    
    
11. Will Customers be able to win a weekly prize for each of the weekly draw dates?
    If a Customer wins a weekly prize, he/she will not be eligible to win another weekly prize during the Promotional Period, however he/she will still qualify for a chance to win the Grand Prize.
    
    
12. Can a Customer who did not win a weekly prize be eligible for the Grand Prize?
    All entries during the Promotional period will be valid for the Grand Prize
    
    
13. Can a Customer win a weekly prize and a grand prize?
    Yes, the weekly prize winner is still eligible to win a grand prize. A weekly prize winner, however would not be eligible to win another weekly prize.
    
    
14. Were can a winner collect his/her prize?
    A winner can collect his/her prize at the Digicel’s Corporate office located at Hills Park, Friars Hill Road.
    
    
15. Conditions of Use
    This Promotion is open to Digicel+ customers and all Digicel mobile postpaid and prepaid customers except when roaming and except Corporate customers (and those who are not eligible as they fall into one of the categories identified in the terms below.)
    
    To enter and be eligible to win:
    - You must be a legal resident of Antigua and Barbuda
    - You must be 18 years of age or older
    - If you are a Digicel postpaid mobile subscriber, your account must be in good standing or if you are a Digicel+ customer, your account must be in good standing.
    
    
    The following terms apply to All Digicel Customers
    
    Digicel will not notify participants of the number of entries obtained for this Promotion.
    
    Persons in any of the following categories are NOT eligible to participate or win any of the prizes:
    Any person who at any time on or after 1st November 2023 was or is a director, officer, employee, agent of Digicel (Antigua & Barbuda) Limited or any of their respective parent, subsidiary, or other affiliated companies, franchisees or service agencies or independent contractors
    - Individuals engaged in the development, production, advertising or distribution of materials for this Promotion (collectively the “Promotional Entities”); and
    - Persons who are or purport to be immediate family members (defined as biological parent, step-mother, step-father, sister, brother, daughter, son or dependent or spouse of any of the foregoing) of any person in any of the preceding categories, regardless of where they live, or who reside in the same household as any person in any of the preceding categories (i.e. who have lived in the same household for at least three (3) of the twelve (12) months preceding 7th November, 2022 whether those persons are related or not).
    
    

Conditions of Entry

Participants acknowledge that compliance with these terms and conditions including all eligibility requirements is a necessary pre-condition to any of the prizes being awarded to them. For removal of all doubt, participants who have not complied with these terms and conditions are subject to disqualification.

The winner may be required to provide Digicel with proof that he/she is the authorized account holder/owner of the Digicel account associated with the selected winning entry before the prize is given to him/her.

Digicel reserves the right in its sole discretion to cancel, modify or suspend this Promotion at any time, if fraud, technical failures, including any network server or hardware failure, viruses, bugs, errors in programming, or any other errors or other causes beyond the control of Digicel corrupt the administration, security, integrity, or proper conduct of this Promotion.

Digicel does not warrant that access to or use of the Digicel service will be uninterrupted or free of any of the events stated below, due to the nature of computer and wireless communications. Digicel and the Promotional Entities are not responsible for any problems that may arise, including but not limited to:
-        lost, interrupted, inaccessible or unavailable networks or other connection, availability or accessibility problems arising in connection with or over the course of this Promotion;
-        communications failed, jumbled, scrambled, delayed, or misdirected computer, mobile phone or cable transmissions or hardware or software malfunctions, failures or difficulties;
-        failure of personal computers and/or software and hardware configurations, any technical malfunctions, failures, or difficulties, printing errors, clerical, typographical or other error in the offering or announcement of the prizes or in the prize  notification documents;
-        for any errors of any kind in connection with this Promotion, whether human, mechanical, clerical, electronic, or technical in nature; or
-        the incorrect or inaccurate capture of information, or the failure to capture any information in connection with the Promotion.
-      Any attempt by an entrant or other individual to deliberately undermine the legitimate operation of this Promotion, including but not limited to any fraudulent claims, may be a violation of criminal and/or civil laws in the countries where this Promotion is being run. Should such an attempt be made, Digicel reserves the right to seek remedies and damages from any such individual, to the fullest extent permitted by law, including criminal prosecution.
-       In no event will Digicel be liable for more than the relevant prize available under these terms and conditions.
-       Prizes may not be transferred or exchanged for another product or for cash.
-       In the event of any conflict with any promotional details contained in these terms and conditions and promotional details contained in point of sale, television and print, advertising, promotional packaging and other promotional media, (“Promotional Materials”), the details of this Promotion set forth in these terms and conditions shall prevail.
-       The invalidity or unenforceability of any provision of these terms and conditions shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these terms and conditions shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. Digicel employees are not authorized to waive, modify or amend any provision or provisions of these terms and conditions in any manner whatsoever.
-       All entrants agree to take part in any promotional, marketing or publicity activities or events reasonably requested by Digicel.  By participating in the Promotion, entrants consent to the use of their name, likeness, image, photograph for any and all programming and/or publicity or advertising purposes, commercial or otherwise, in all media and formats used by Digicel, its agencies or its affiliates, without further compensation, throughout the entire world in perpetuity. If a winner refuses to do so, they forfeit their right to claim a prize.
-       Digicel reserves the right to award any forfeited prizes to another participant in the Promotion.
-       Warranty and support information relating to prizes will be included in product packaging. All the prizes awarded during this Promotion are subject to the manufacturer’s warranty and Digicel makes no representation as to the functionality of any of the prizes.
-       Save in the event of its negligence, neither Digicel, nor any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors or any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage.