Double Data Offer

Promotion:                         Valentine Double Data

Start Date & Time:          February 13, 2024, 00:01 AM

Eind Date & Time:           February 14, 2024, 23:59 PM

Summary:

• From February 13^th until February 14^th prepaid customers will get Double Data on 7 and 30 day prime bundles including Mi-Fi.
• This promotion is only applicable for the 7 and 30 day prime bundles including Mi-Fi.
• All prepaid customers with a Digicel sim card can benefit from this promotion.
• The promotion is valid from February 13^th until February 14^th from 00.01AM until 23.59PM.

1. How does the Valentine Double Data promotion work?

Customers activating one of the selected plans on February 13 and 14 will get Double Data.

2. When will this promotion start?

This promotion starts on Tuesday February 13, 2024, at 00:01 AM.

3. When will this promotion end?

The end date for this promotion is on Wednesday February 14, 2024, at 23:59 PM.

4. Who can make use this promotion?

Prepaid customers with a Digicel sim card can make use of this promotion. This also applies to Mi-Fi devices.

5. Which data plans are eligible for Double Data?

Selected data plans only. See selected data plans in below table.

6. What is the price of these data plans?

See table below:

7. Will customers be charged with additional costs for activation of these data plans by Digicel?

No, Digicel will not be charging customers any additional costs. The regular amount will be deducted for activation.

8. Will the duration of these plans also be adjusted?

No, the duration of the data plans will remain the same.  

9. Can customers decide for themselves at what time of the day they activate a data plan to be eligible for this promotion?

Yes, as long as the activation happens within the promotion period of February 13^th 00.01 AM until February 14^th 23.59 PM.

10. How can customers activate these plans?

These plans can be activated through:

• MyDigicel App
• *100#
• *142# for the Mi-Fi plans
• Offer 4 You
• Online top up activations

11. Will customers also receive Double Data when an add-on plan is activated?

No, Double Data is only valid for the selected data plans. Not for add-ons.

12. Will customers also receive Double Data for the Digital Apps when a Prime Bundle is activated?

No, customers will only receive Double Data on Any Use Data. E.g. Instead of 26GB Any Use Data in a 30 Day Prime Bundle, customers will receive 52 GB Any Use Data plus 30GB data for each Digital App.

13. If a customer has an active data plan without any remaining data, is it required to wait until the expiration date has passed in order to activate a new data plan and receive Double Data?

No, customers can activate a new data plan at any given time within the promotion period of February 13^th 00.01 AM until February 14^th 23.59 PM to receive Double Data.

14. How will a customer be notified that Double Data was received?

The customer will receive a confirmation message upon successful activation of a selected data plan. Customers can check their data balance in the MyDigicel App p.mydigicel.net or by dialing *100# under the option “Balances”.

15. How will customers be notified that the Digicel Double Data promotion is ongoing?

Customers will be notified via SMS during the promotion period.