Win a Baecation at Hotel Chocolat
Buy an Ultra Bundle or Pay your Bill, Collect 20 hearts in MyDigicel to Qualify
Upgrade to Postpaid
Get Everything You Need To Stay Connected Anytime, Anywhere
More Speed & Disney+
With a Home Fibre Bundles for as low as $136/mo
Any Questions?
We are here to help! Visit our Help Center to learn more.
How do I view my account balances?
To view your Prepaid account balances
1. Dial *140# from your prepaid handset or
2. Download the free MyDigicel App
| MyDigicel app | Dial *140# |
 |
 |
To view your Postpaid account balances
1. Dial *130# from your prepaid handset or
2. Download the free MyDigicel App
| MyDigicel app | Dial *130# |
|
|
How do I activate a Prepaid Prime Bundle?
To activate a Prime bundles
1. Dial *140# from your prepaid handset or
2. Download the free MyDigicel App and activate a bundle or
3. Visit a Retail Store
| MyDigicel app | Dial *140# |
|
|
How long will my Prepaid SIM remain active?
- Your Prepaid SIM will remain active for 3 months without activity. Activity includes making a chargeable event, including topping up, making a network call or activating a bundle.