Reliable Home Internet: Make the Move
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Powered by our superfast, Fibre-to-the-Home Network. We deliver more reliability, more entertainment and smarter home solutions. Stream, game, browse and enjoy more of what you love online
With Digicel+ Home Fibre, you can enjoy:
1. Super-Fast Internet Speeds starting at 150 Mbps & Up!
2. More Reliable Connection, so that your internet stays on when it matters most.
3. More Entertainment with Access to Popular Streaming apps like Disney+ and HBO Max
4. Connect Multiple Internet enabled-devices at the same time, without slowing down.
5. SmartHOME solutions including App Access, Cameras, Motion Sensors & More; giving you full control of your home from anywhere.
Stores 1
DIGICEL Old Harbour
Shop #3, Educom Plaza, 6 West Street, Old Harbour, St. Catherine, Jamaica
Opening Hours
Mon - Sat
8:30 AM - 8:30 PM
Phone
1-876-745-2223
1-876-470-5151
DIGICEL Sagicor Plaza
Shop #29 Sagicor Shopping Centre, Spanish Town, St. Catherine, Jamaica
Opening Hours
Mon to Sat
8AM — 6PM
Phone
1-876-383-3113
1-876-383-3114
DIGICEL May Pen
Shop 5, May Pen Plaza, 29 Main Street, May Pen, Clarendon, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1-876-619-6500
DIGICEL Browns Town
20 Main Street, Browns Town, St. Ann, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1-876-441-1110
DIGICEL Ocho Rios
70 Main Street, Ocho Rios, St. Ann, Jamaica
Opening Hours
Mon to Fri
9AM — 6PM
Saturdays
9AM - 7PM
Phone
1-876-795-4974
DIGICEL Port Maria
28 Stennet Street, Port Maria, St. Mary, Jamaica
Opening Hours
Mon to Fri
9AM — 5:30PM
Saturdays
9AM - 6PM
Phone
1-876-840-0600
DIGICEL Negril
Shop #9 Negril Shopping Centre, Negril, Westmoreland, Jamaica
Opening Hours
Mon to Fri
9AM — 5PM
Phone
1-876-957-3935
DIGICEL Barracks Road
West J's Uptown Mall, 9 Barracks Road, Savanna-la-mar, Westmoreland, Jamaica
Opening Hours
Mon to Fri
9AM — 6PM
Phone
1-876-918-2558
DIGICEL St. James Street
Cnr Church & St. James Street, Montego Bay, St. James, Jamaica
Opening Hours
Mon to Sat
9AM — 6PM
Phone
1-876-861-7169
1-876-458-8849
DIGICEL Sovereign Village
Shop# C6-C9 Sovereign Village, Portmore, St. Catherine, Jamaica
Opening Hours
Mon to Sat
8AM — 6PM
Phone
1-876-665-3004
1-876-422-8396
DIGICEL Crossroads
14B Half-Way Tree Road, Kingston 5, St. Andrew, Jamaica
Opening Hours
Mon to Sat
9AM — 6PM
Phone
1-876-754-4612
DIGICEL Barbican
Kiosk, Loshusan Shopping Centre, Barbican Square, Kingston 6, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Tropical Plaza
Shop #13-15 Tropical Plaza, Constant Spring Road, Kingston 10, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Ocean Boulevard
14 Ocean Boulevard, Kingston, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Island Plaza
Shop #GF 10 Island Plaza, Ocho Rios, St. Ann, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Sovereign Liguanea
Shop #46 Sovereign Centre, Liguanea, Kingston 6, St. Andrew, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Portmore Mall
Shop #23, Portmore Mall, Portmore, St Cathrerine
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Lucea
1 Miller Drive, Lucea, Hanover, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Portmore - MegaMart Wholesale Club
Lot A-E Portmore Parkway, Portmore, St. Catherine, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Denham Town
45 Spanish Town Road, Kingston 11, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Pavilion Mall
Pavilion Mall, 2-4 Constant Spring Road, Kingston 10, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Mandeville
Shop 4, Caledonia Road, Juici Beef Plaza, Mandeville, Manchester, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Waterloo - MegaMart Wholesale Club
29 Upper Waterloo Rd, Kingston 10, St. Andrew, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Linstead
Shop #1, 44 King Street, Linstead, St. Catherine, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Port Antonio
1 Harbour Street, Port Antonio, Portland, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Morant Bay
22 Queen Street, Morant Bay, St. Thomas, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Mandeville – MegaMart Wholesale Club
2 Bloomfield Road, Mandeville, Manchester, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL West Parade
29 1/2 West Parade, Downtown, Kingston, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Falmouth
36 Market Street, Falmouth, Trelawny, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Whitehouse
Shop # 7 Lawrence Plaza, Whitehouse, Westmoreland, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Annotto Bay
Shop #3 UB Plaza, Main Street, Annotto Bay, St. Mary, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL St. Ann’s Bay
Square One Plaza, 41 Main Street, St. Ann's Bay, St. Ann, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Santa Cruz
99 Main Street, Santa Cruz, St. Elizabeth, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Spalding
Samfo's Complex, Spalding, Clarendon, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Black River
Shop #1&2, Main Street, Black River, St. Elizabeth, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Junction
Danny Royes Plaza, Junction, St. Elizabeth, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Christiana
Main Street, Christiana, Manchester, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Savanna-la-Mar
127 Great Georges Street, Savannah-la-mar, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Fairview
Shop 14, Fairview Shopping Complex, Montego Bay, St. James, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Catherine Hall – MegaMart Wholesale Club
Lot 101A-101B Catherine Hall, Montego Bay, St. James, Jamaica
Opening Hours
Mon to Sat
9AM — 5PM
Phone
1876-939-3402
1876-998-4556
DIGICEL Manor Park
Shop 14 Upper Manor Park Plaza, Manor Park, Kingston, Jamaica
Opening Hours
Mon - Sat
9AM- 6PM
Phone
1-876-667-0597
Why Switch to Jamaica's Most Reliable Home Fibre Network?
1
100% Fibre
Fastest "Fibre-to-the Home" Network. Fibre keeps your home better connected; all day, every day.
2
More Reliable Speed
Superfast, Super-Reliable Fibre internet connection for all your needs
3
Best Wi-Fi Experience
Strong and reliable signal in every room of your home
4
Free Movies On Demand
Included at no extra cost with every Digicel+ TV plan
Switching is as easy as 1,2,3
1
Step 1: Verify Your Address
Complete the sign-up form by providing your contact information and verifying the address for the Digicel+ service.
2
Service Confirmation
An agent will contact you within 48 hours to confirm service availability and answer any questions about your Home Fibre plan choice.
3
Deposit & Installation
Sign the Digicel+ agreement form and pay the deposit. A Digicel+ agent will contact you to confirm the best time to have your service installed.
Digicel+ Help & Support FAQ’s
We are here to help! Visit our Help Center to learn more.
When will my service be installed?
We are delighted you are joining Digicel+; we want to get you up and running as soon as possible. We will aim to have your service installed in 5-7 working days.
This can of course vary depending on demand and your availability. Once the appointment date has been confirmed, you will then be contacted again 24 hours prior to the scheduled installation. Our representative will reconfirm your availability for the time slot (8AM - 12PM or 12PM - 5PM) in which our technicians will arrive to carry out the work.
Understanding your Digicel+ bill
Please take a look as we take you through each section on the Digicel+ bill.
2. Statement of Account Charges
3. Slip for Check/cash Payments.
For more charge related details, please click here.
Please note: Screenshots are included as a guide - Currency/Figures may differ depending on where you are located.
My Bill is higher than expected
If this is your first bill, it will include some one time only charges. Don’t worry, assuming you don’t make any further changes to your products and services, the subsequent bills will be as per the package you have purchased.
You are billed for package charges a month in advance. However, on your first bill, you will also be charged on a prorated basis for the part of the month you had service before your first bill would have been generated. This is a one-time-only occurrence.
For example, I am in the billing cycle (15th – 14th) and my service was activated on the 18th of March. So, therefore, I would be charged for services from the 18th of March to the 14th of April, which is 28 days outside of my bill cycle.
Going forward, your bill will be calculated based on your monthly subscription, plus any other charges not included in the monthly subscription. Any out of bundle charges such as chargeable Video on Demand, out of bundle phone calls, etc can contribute to your bill being higher than expected as these are not part of your monthly subscription charges.
For example, I have requested to have the Movies+ package added to my account, therefore my bill will be my subscription charges PLUS the cost of the package I would have requested (Movies +).
Paying my bill through MyDigicel app
The most convenient way to pay a bill is through the MyDigicel app.
Step 1. Open the MyDigicel App.
Step 2. Select “Bills & Activity,” then select “Make Payment or Add Bill,
”.
Step 3. Select "Make Payment".
Step 4. Enter your account number and the amount you want to pay towards your invoice.
Step 5. Select your payment method and confirm the payment amount.
Step 6. Select "Confirm Payment" to finalize the payment. You will also receive a confirmation email.
Please note: Screenshots are included as a guide - Currency/Figures may differ depending on where you are located.
Download the MyDigicel app today!
Linking Digicel+ account to MyDigicel
Step 1. Open the MyDigicel App.
Step 2. Your phone number will be shown in the space provided. Click “Continue.” You may also log in using the email address on your account.
or
Step 3. Select “Bills & Activity,”. Select “Make Payment or Add Bill,
”.
Step 4. Select "Add Digicel+ Bill." Enter the Nickname of your choice and your Digicel+ Account number in the spaces provided. For example,102000017920.
Step 5. Choose your preferred method of verifying your account to gain access to the account details and to make payments. In this example, the phone number is preferred.
Step 6. Confirm by selecting "Confirm", that you would like an SMS to be sent to the phone number selected. If the email option was selected, your confirmation is required before the email is sent.
Step 7. Enter the code received via text message (SMS), in the spaces provided. Select "Continue."
Step 8. Congratulations. Your Digicel+ account has been added to MyDigicel.
Download the My Digicel App today!