Digicel+ Christmas Acquisition Offers FAQ

Digicel+ New Sign Up

 

  1.       What is the Customer Referral Offer?

Customers who sign up for ANY Home Fibre Internet Bundle will receive a 20% discount on their monthly bill for 3 months. They will also receive a free Christmas gift and 50% off the installation fee.

 

 

  1.       What are the eligible Digicel+ Subscriptions available?

 

Home Fibre Bundles

Monthly Sub Fee (+tax)

Download Speed

TV Channels

Disney+

HBO MAX

Classic Fibre Bundle

$7,399

150

145

NO

NO

Variety Fibre Bundle

$9,499

150

183

YES

NO

Premiere Fibre Bundle

$13,899

150

217

YES

3 YES

 

 

  1.       How can a customer sign up for a Home Fibre Internet Bundle?

Customers who wish to sign up for ANY Home Fibre Internet Bundle may either:

  1.           Visit a dealer store
  2.           Call 876-619-3444 OR 876-619-7253
  3.           Call 145

 

  1.       What is the free Christmas Gift?

Customers who sign up within the promotional period and installation has been completed with receive a xxx

 

 

  1.       What if installation is completed after the promotional period has ended?

Once the customer has sign up within the promotional period, they will still receive the gift.

 

 

 

SmartHome Add-On Offer

 

  1.       What is the SmartHome Add-On Offer?

Any Home Fibre Internet Bundle customer who included a SmartHome add-on to their package, will receive free installation and a Free Smart Plug/Camera.

 

  1.       What is a SmartHome Add-On

Digicel’s Smart HOME Solution provides Digicel+ customers (new and existing) with the ability to secure, manage and monitor their home using latest technology.

 

Our Smart Home Solution includes gateway device (Smart Station) that connects to Digicel+ modem via Ethernet cable to access internet. Smart Station controls and monitors all devices/sensors included in service package kit that are professionally installed at customer’s home.

 

  1.       How can a customer sign up for the SmartHome Add-On?

Customers who wish to sign up for ANY Home Fibre Internet Bundle may either:

  1.           Visit a dealer store
  2.           Call 876-619-3444 OR 876-619-7253
  3.           Call 145

 

  1.       What is the cost of the SmartHome Add-On?

 

 

 

Digicel+ Upgrade Offer

 

  1.     What is the Digicel+ Add-On Upgrade Offer?

Customers who sign up for Smart WiFi or upgrade to a premium add-on, will receive:

  1.           an entry in the Christmas is a 10 raffle for a chance to win a free Smart Appliance
  2.           $1,000 bonus credit on their mobile
  3.           50% off HBO subscription for 3 months

 

  1.       What if the customer has a Postpaid Mobile, will they still receive bonus credit?

Eligible customers who have a Postpaid account, may provide an alternative prepaid number that they wish to have the bonus credit transferred to.

 

 

  1.       What is the cost for the HBO Subscription?

 

Subscription

Original Price

Discounted Price

HBO Max

$1,3999+ tax

$700+ tax

 

 

 

 

 

 

 

Digicel+ Tablet Offer

 

  1.       What is the Digicel+ Tablet Offer?

Customers who sign up for any Digicel+ plan will receive 50% discount on the Samsung X205-32 GB tablet.

 

  1.       Will there be a discount on the Digicel+ subscription fee?

No, customers will be required to sign up at the full cost.

Device

Original Price

Discounted Price

Samsung X205 Tablet

$50,000+ tax

$19,000+ tax

 

  1.   How will customers be notified of this offer?

Once the installation is complete, the customer will be contacted and advised to visit one of the outlets to claim the discounted offer.

 

  1.       Which stores will be participating in this promotion?

Below are the participating stores and the number of tablets that will be available at respective locations:

          

No

Store Name

Location

Parish

Tablets

1

Ace Mobile

Old Harbour

St. Catherine

10

5

2

Cellular Jamaica Ltd.

Spanish Town

St. Catherine

10

10

3

Digicel

May Pen

Clarendon

10

5

4

Happy Konnections

Portmore

St. Catherine

10

10

5

Hudson & Spencer

HQ

Kingston

10

10

6

Hudson & Spencer

HWT/Tropical

Kingston

10

10

7

Hudson & Spencer

Manor Park

St. Andrew

10

5

8

Hudson & Spencer

Barbican Square

Kingston

5

5

9

Hudson & Spencer

Cross Roads

Kingston

10

5

10

Mega Mart

Portmore

St. Catherine

5

5

11

Mega Mart

Waterloo

Kingston

5

5

12

UGs Better Buy

Mandeville

Manchester

10

10

13

UGs Better Buy

Pavillion

Kingston

5

5

14

Urban Links

Liguanea -Sovereign

Kingston

10

5

15

Urban Links

Portmore - Mall

St. Catherine

10

5

     

Total

130

100

 

 

 

Better Connected | Digicel Jamaica

When we say Better Connected, it signifies an enriched digital lifestyle that thrives on shared experiences. Keeping you connected to family, friends, and the things that matter the most. Always with Jamaica's most reliable network.